Comments for Smart Home Geeks

Comment on Fix Ring Doorbell not seeing or connecting to Wi-fi by Frank

Frank — Fri, 26 Jun 2020 12:49:14 +0000

My “new” doorbell arrived in an unsealed box.
After 2 1/2 hours waiting for the ‘phone and bell to pair I found the 30 second reset suggestion. I suspect this was a returned item because someone couldn’t get it to work.
Why not have the setup in the right order – allowing the bell access to the existing, working network?
The previous XSH took about 2 minutes to set up and was fine for two years until it inverted the video and then died completely. I thought I was upgrading.

Comment on Fix Ring Doorbell not seeing or connecting to Wi-fi by Kristina Reicher

Kristina Reicher — Tue, 16 Jun 2020 03:52:06 +0000

In reply to Roberto. Mine is doing the exact same thing and I have a samsung galaxy s7. Id love some help too

Comment on Fix Ring Doorbell not seeing or connecting to Wi-fi by Kristina Reicher

Kristina Reicher — Tue, 16 Jun 2020 03:23:29 +0000

I am at a compelete loss here. I have even set up a Chime (1st gen) to help extend my wifi to my Ring Video Doorbell Pro. However every time I try to set up the doorbell, it will NOT connect to wifi. The “Ring” wifi will not show up in my list. Now I have tried to manually type it in and it still wont work. I have also checked and double checked that my personal wifi is on channel 6 and on 2.4. So please… can someone help me? Is it the fact that I have Telus wifi? Because we’ve had nothing but problems with them ever since we moved in the house 2.5 years ago. We even have multiple boosters. So can someone please help me.

Comment on Fix Ring Doorbell not seeing or connecting to Wi-fi by Stacey Cook

Stacey Cook — Sat, 23 May 2020 04:25:16 +0000

Thank you so much this! changing the channel solved the issue straight away.

Comment on Fix Ring Doorbell not seeing or connecting to Wi-fi by Ian

Ian — Sat, 02 May 2020 18:48:14 +0000

Thanks for the advice. It was on channel 1, but I changed it to 6, which was less congested. Still not luck. Says it can’t find the network, even if I am right next to the router.

Comment on Fix Ring Doorbell not seeing or connecting to Wi-fi by Carol

Carol — Sun, 12 Apr 2020 16:58:56 +0000

I’m finding it impossible to connect my ring pro video doorbell as it won’t let me connect to the ring WiFi. I’ve tried pressing the reset button for 30 seconds and starting from the beginning again several times but always get stuck when asked to join the ring WiFi. Feel like throwing it away as I’ve wasted the best part of two days trying. Any suggestions will be greatly appreciated. Thanks
Carol

Comment on Fix Ring Doorbell not seeing or connecting to Wi-fi by Wendy Flint

Wendy Flint — Thu, 02 Apr 2020 14:46:03 +0000

This fix worked for me – changed from channel 12 to channel 6 and it connected straight away. Thank you!

Comment on Fix Ring Doorbell not seeing or connecting to Wi-fi by Mr Melford J Slade

Mr Melford J Slade — Thu, 02 Apr 2020 06:11:09 +0000

Thank you so much. My wifi channel was on 13. I changed it to channel 5 and everything burst into life… x

Comment on Fix Ring Doorbell not seeing or connecting to Wi-fi by Nela

Nela — Wed, 19 Feb 2020 16:38:01 +0000

I have a Ring door bell. Every yime I have to charge it is diificult to connect to WiFi again. If I tried few times the red lights showing n make a sound of click. No sounf of bell.

Comment on Fix Ring Doorbell not seeing or connecting to Wi-fi by Kenny

Kenny — Tue, 07 Jan 2020 00:19:11 +0000

The reset was all I needed to fix this! Thanks for the help!